Orange is a mobile network operator and internet service provider in the United Kingdom, which launched in 1993. It was purchased by France Télécom in 2000, which then adopted the Orange brand for all its other mobile communications activities. The company recently opened up a customer service center in Oviedo Spain, which is now one of the most modern call centers in Spain.
Although the office is not ‘mind blowing’ compared to some of the other office spaces we have covered on this blog, it is nonetheless an interesting indication of what a modern call centre looks like.
Through the reform of the interior patio a lobby is opened and gets a rest and relaxation area for workers of over 200m2 and 11m in height. The zenithal lighting in this space is transmitted to the interior by continuous glass screens that make all work spaces have natural light. Using sound-absorbing carpets and ceilings and the colour balance between them, create a pleasant, quiet and functional space perfect to get the best customer service that Orange wants to offer.