Good remuneration might seem the most obvious way to motivate your employees and make them feel valued, but it’s only a starting point. Your staff will want to be paid well, of course, but they also want a good working environment. Happy staff will work harder and, therefore, be more efficient so it really does pay to foster an atmosphere that makes employees happy.
Big businesses might feel this is tougher to achieve than for SMEs, where it is much easier to have a one-to-one relationship with all staff. But it is not impossible. Here’s some steps to embrace in your operation…
Give them room to grow: Give your staff access to relevant training courses whenever they want them. This could take the form of off-site seminars or online courses that can be dipped in and out of at a learner’s convenience. Also keep an eye out for conferences and events that could be beneficial.
Nurture leadership: Encourage people to take responsibility for all aspects for their work, at any level. This will provide them with a feeling of ownership of their output and the more involved they are the more trusted – and motivated – they’ll feel.
Respect your team: Recognise progress, no matter how big or small. This will show your workforce that you know how each individual contributes, and that you’re interested in seeing them do well. Reward consistent performers and big improvers with gifts that show you know their likes and interests.
Give clear objectives: Set clear objectives so that a sense of progress is achieved. This offers a positive framework for employees to work within. Struggling blindly towards an ill-defined goal does nothing to promote positivity.
The right tools: Staff are bound to feel gloomy about their working life if they don’t have the tools to do their jobs properly. For people dealing with the public, for example, that might mean embracing customer experience solutions that give them the resources to deliver personalised customer care based on proper insight into what they want. Not only does the customer benefit from a better service, but the staff benefit from being able to run a smoother service that gives them a better job satisfaction.
Make yourself approachable: Do you work with your office door open or closed? If your employees feel like they can come to you with ideas or issues, you’ll have fostered an open environment where your team feels comfortable discussing things honestly. Whether it’s with a daily get-together or on a one-to-one basis, it’s helpful to both you and your employees to check in regularly.
Feed back: Your staff need to know what is working – and what isn’t. Project check-ups and bulletins are opportunities to voice your feedback. Try to get a different team member to give you their view of how a project is progressing – it’ll help them feel empowered and you’ll get to know the way they work too.
Get to know your employees: There’s always a pastoral element to being a boss. Understand that home and work life is separate, and that there should be no pressure placed on employees to rack up extra hours. Even if they insist on staying late every evening, let them know that you appreciate them staying late but that it’s certainly not expected. Maybe even offer to pay for a takeaway to keep them going?
Be transparent: The best way to share ideas and create a sense of mutual trust is to always be honest, realistic and constructive wherever you can. Your team will realise that you respect them, that you value them and that they are crucial to the company achieving its aims.
If your staff are listened to, rewarded for good performance, well-resourced and have access to training that gets the best for their potential they will be happy and their efforts will be efficient and productive. Embrace these tips to deliver that in your organisation.
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by Sintra Consulting